Last updated on 21-04-2024

Terms and Conditions

These Terms and Conditions, along with the Privacy Policy or other terms (“Terms”), constitute a binding agreement by and between Bhati Mind Care ("we," "us," or "our") and you ("you" or "your") and govern your use of our website and services, including online mental health sessions and mental health courses (collectively, "Services").
By using our website and availing of the Services, you agree that you have read, understood, and accepted these Terms (including the Privacy Policy). We reserve the right to modify these Terms at any time without prior notice. It is your responsibility to periodically review these Terms to stay informed of any updates.

Registration and Use of Services

To access and use our online mental health Services, you agree to provide accurate, complete, and up-to-date information during the registration process. You are responsible for maintaining the confidentiality of your account information and for all activities under your registered account.
Neither we nor any third parties provide any warranty or guarantee regarding the accuracy, timeliness, performance, or suitability of the information and materials offered through the Services for any particular purpose. You acknowledge that such information may contain inaccuracies, and we expressly exclude liability for any errors to the fullest extent permitted by law.
Your use of the Services, including online sessions and courses, is at your sole risk and discretion. It is your responsibility to assess and ensure that the Services meet your individual mental health needs.

What we do with the data we gather

We require this data to provide you with the goods or services offered by us including but not limited, for the below set out purposes:
- Internal record keeping
- For improving our products or services
- For providing updates to you regarding our products or services including any special offers
- To communicate information to you
- For internal training and quality assurance purposes

Proprietary Rights

All content on our website and within the Services is the property of Bhati Mind Care. You do not have any rights to claim intellectual property ownership of any materials, techniques, or content used in or associated with the Services. Unauthorized use of the Services or the website may result in legal action as per these Terms or applicable laws.

Therapy Course Payments and Validity

You agree to pay us the charges associated with availing of the Services. For the 1-month therapy course, its validity is three (3) months from the date of registration. This means you have three months to complete all your therapy sessions. After the 3-month period, your therapy registration will expire, and any unused sessions will be forfeited. To continue the sessions after this period, you will be required to register again. No refunds or extensions will be granted for any unused sessions once the registration has expired.

Payments for Services and Courses

You agree to pay all applicable fees for the Services you avail. Fees for online sessions and mental health courses will be clearly indicated at the time of purchase or registration. Payments must be made as per the instructions provided on our website or through authorized payment channels.

No Refund Policy

Please note that all payments made for our Services, including online mental health sessions and courses, are final and non-refundable. Once a purchase or registration is completed, no refunds will be issued under any circumstances. You are advised to carefully review the details of the Services before making any purchase or registration.

Use of Third-Party Links

Our website and Services may contain links to third-party websites. These links are provided for your convenience. When you access these websites, you will be subject to the terms and policies of the respective third-party sites. We do not endorse or take responsibility for any content, products, or services offered by third-party sites.

Contact Information

For any concerns or inquiries regarding these Terms, please contact us using the contact details provided on our website.

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